There is a fine line between love and hate. That is definitely the case with Facebook’s abysmal user ratings. For a website with nearly 500 million members, we have to say we were a little surprised to find Facebook at the same level with cable companies and airlines in terms of customer satisfaction.
Apparently, privacy issues as well as the constant revamping of the site are the main contributors to its low consumer rating.
There were also reports that Mark Zuckerberg will have an on-air interview this Wednesday with ABC News’ Diane Sawyer.
Will Zuckerberg pull a Steve Jobs by saying “We’re not perfect” or will he give us full-length apology? Either way, there are about 500 Million people out there waiting to hear what he has to say.
[via MSNBC and Mashable]
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